At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

10,631 Independent customer reviews
(4.9/5)
Reviews.io (2,219 reviews)
eKomi (8,412 reviews)
Robert Armit
Robert Armit
30/10/2025
Despite the fact that my banjo arrived completely trashed and has since been returned with a full refund I can't fault Eagle Music. The damage was not their fault and they have been wonderful about it. These things happen occasionally. I've bought several banjos and miscellaneous equipment from them in the last two years and the service has always been first class.I wouldn't buy from anywhere else.
Wonderful helpful staff who can't do enough for you. Brilliant!
Rated 5 out of 5
Tim Soden
Tim Soden
30/10/2025
Perfect fit and size
Rated 5 out of 5
Keith Thompson
Keith Thompson
30/10/2025
First class product and service.
Rated 5 out of 5
Anonymous
Anonymous
30/10/2025
Great service and prices
Rated 5 out of 5
tony williams
tony williams
30/10/2025
Quick & efficient service & excellent quality goods
Rated 5 out of 5
Stephen Hutchings
Stephen Hutchings
29/10/2025
Eagle are brilliant: well stocked and very fast delivery
Rated 5 out of 5
Bill Lee
Bill Lee
29/10/2025
Having used their on-line sales on many occasions over the years their service is always extremely efficient never having experienced any delays, other than possibly due to the mail.
Rated 5 out of 5
Anonymous
Anonymous
29/10/2025
What a comfortable strap! A tad expensive but well worth it Excellebt quality. Highly recommended
Rated 5 out of 5
Barbara Cunningham
Barbara Cunningham
28/10/2025
Excellent service. The strings I ordered came very quickly. The website is easy to use.
Rated 5 out of 5
Christopher Jarvis
Christopher Jarvis
28/10/2025
Good kit . Arrived bang on time .

Mally Bag for one row Ackordeen.
Rated 5 out of 5
Jennifer Gibson
Jennifer Gibson
28/10/2025
The staff were very knowledgeable and helpful in the order.

The item purchased is top quality and I am very happy with it.
Rated 5 out of 5
David Offer
David Offer
27/10/2025
Very quick
Rated 5 out of 5
Gary Gary
Gary Gary
27/10/2025
I do not know much about the shop but i am happy with my purchase so thank you.
Rated 5 out of 5
Andrew Dove
Andrew Dove
27/10/2025
Great service, with a quick turn around. Very happy with my items.
Rated 5 out of 5
Anonymous
Anonymous
27/10/2025
Prompt service, goid selection of music books
Rated 5 out of 5
Robert Coutts
Robert Coutts
27/10/2025
Very nice strap
Rated 3 out of 5
Paul Roberts
Paul Roberts
27/10/2025
Always delighted with the service I receive from Eagle Music.
Rated 5 out of 5
Mike Jones
Mike Jones
27/10/2025
The finger pics are fine
Rated 4 out of 5
Sebastian Rogers
Sebastian Rogers
26/10/2025
Just really good
Rated 5 out of 5
Anonymous
Anonymous
25/10/2025
Excellent product and fast delivery
Rated 5 out of 5
Martin Hill
Martin Hill
25/10/2025
Brilliant and best music shop ever!
Rated 5 out of 5
Anonymous
Anonymous
24/10/2025
Ukulele capo - lightweight, and convenient, just what I needed
Rated 5 out of 5
Howard Jones
Howard Jones
24/10/2025
Hormonica arrived quickly and was just what i wanted.
Rated 5 out of 5
Andy White
Andy White
24/10/2025
Always excellent service from this supplier I’ve used them for many years!
Rated 5 out of 5
MARIO BLACKWELL
MARIO BLACKWELL
23/10/2025
Recent purchase Eastman 515V mandolin plus gig bag
Regularly purchase strings and accessories despatched very quickly
Always excellent service
Knowledgeable polite staff always helpful
Thank you
Rated 5 out of 5
BRUCE MARGETSON
BRUCE MARGETSON
23/10/2025
Have bought various instruments from Eagle Music and never been disappointed. Arrival time is always really good, as is the packaging
Rated 5 out of 5
John Kramers
John Kramers
22/10/2025
Excellent service, I only ordered a couple of packs of their own branded strings but they were shipped extremely quickly and are excellent quality.
I’ll definitely be using Eagle again, including for more major purchases.
Rated 5 out of 5
raymond harris
raymond harris
22/10/2025
Thank y0u for prompt reliable service
Rated 5 out of 5
Anonymous
Anonymous
22/10/2025
Vey prompt sevice, banjo arrived well packaged, well pleased
highly reccomended
Rated 5 out of 5
Anonymous
Anonymous
21/10/2025
A wide strap with enough length, and adjustable ,
Rated 5 out of 5
David Hicks
David Hicks
21/10/2025
Good website and choice of strings - all good
Rated 5 out of 5
David Smith
David Smith
21/10/2025
Eagle Music have great stock and always provide excellent service
Rated 5 out of 5
Anonymous
Anonymous
20/10/2025
Very good..............
Rated 5 out of 5
Tom Radcliffe
Tom Radcliffe
20/10/2025
I have always been pleased with the service I receive from you. I was given good advice when I visited in person to buy an instrument. Since then several mail order purchases have been delivered very quickly. Always a positive experience.
Rated 5 out of 5
Chris Percy
Chris Percy
20/10/2025
I love this shop. I have visited and it is awsome. I order strings frequently they come quickly and are correct unlike other more jungle river based shopping outlets.
Rated 5 out of 5
Michael Rheinberg
Michael Rheinberg
20/10/2025
Very efficient service & great purchases as always
Rated 5 out of 5
Bryan Lee
Bryan Lee
20/10/2025
Always outstanding, professional services, with a human touch, experienced with Eagle Music Shop. A recent order hiccup was resolved with super speed. I have no hesitation in recommending this caring team.
Rated 5 out of 5
Colin Andrews
Colin Andrews
20/10/2025
Excellent service as usual.
Rated 5 out of 5
Catherine De Wreede
Catherine De Wreede
20/10/2025
Good service prompt & efficient. If you go to the shop itself staff are helpful and friendly.
Rated 5 out of 5
Janet Collins
Janet Collins
20/10/2025
Goods arrived on time. Customer service, excellent.
Rated 5 out of 5